Dr Ismail Talib has been having problems accessing NUS Module Blogs from home.

This is quite unusual as our team has not encountered home access difficulties. Visitors to the module blogs should be prompted to enter their NUSNET user ID and password in the following format:

User ID: nusstu/username (for students, nusstf for staff)
Password: your password

Logging in enables lecturers to post entries and enables students to post comments. As a side note, members of the public can read the blogs from the public mirror at http://moduleblog.nus.edu.sg/blogs/

The public mirror should be picked up by search engines. Although early signs are that the blogs have not been crawled (at least by Google), we are monitoring this development. The blogs were not meant to be hidden within the intranet. As I have written previously, blogs are discoverable and a platform to share your thoughts.

But back to access issues. We've provided some general troubleshooting tips to attempt to resolve access problems. Dr Talib has also asked his students if they have trouble accessing the module blogs from beyond NUSNET. End-user network, computer and software configurations vary widely, so it may be a while before we pinpoint the cause.

If you're experiencing similar problems, try the troubleshooting tips below. If you have other troubleshooting  suggestions, please leave a comment.


A few possiblities that might be causing the problem:

1. Your firewall (software and/or hardware) is preventing access.

2. Your browser is preventing access because the security settings are too restrictive.


So, a few things you might want to try:

1. Try accessing your blog from another network, perhaps at McDonald's or at a friend's place. If you can, then the problem is with your home network (and probably with the hardware firewall). If this is the case, you'll have to disable the hardware firewall. You'll have to read your hardware documentation for that.

2. If you still can't access the module blogs from another network, your firewall/security software might be blocking the site. To test this, disable the firewall. If you can access the site, you've found the cause. Now, you'll have to add the site to the software's website whitelist (if there is one) or disable the firewall.

3. If that doesn't solve the problem, lower the security settings of your browser. If you use Internet Explorer, go to Tools > Internet  Options > Security tab > Internet > Custom Level button > Reset to Medium-Low or Low.

4. Still on the Security tab, click Trusted Sites. Click the Trusted Sites button and add http://moduleblog.nus.edu.sg/*

5. On the Privacy tab in Internet Options, click the Sites button and add http://moduleblog.nus.edu.sg/*